King Says Banks Need to Get Back in Touch With Customers: Video

July 26 (Bloomberg) -- Brett King, author of "Bank 2.0: How Customers Behaviour and Technology Wi...  More »

July 26 (Bloomberg) -- Brett King, author of "Bank 2.0: How Customers Behaviour and Technology Will Change the Future of Financial Services," talks about the outlook for the banking industry. King says banks need to "get back in touch with customers." He talks with Carol Massar and Matt Miller on Bloomberg Television's "Street Smart." (Source: Bloomberg)  « Less